Privacy Policy

Effective Date: October 29, 2025

AmPac Leadership, LLC • https://ampacleadership.com

1. Overview

This Privacy Policy explains how AmPac Leadership, LLC ("Company," "we," "our," "us") collects, uses, and protects your information when you visit our website, enroll in our programs, or use our leadership development, coaching, training, membership, and AI-enabled services (collectively, the "Services").

By accessing or using our Services, you consent to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

Information you provide directly to us, such as:

  • Name;
  • Email address;
  • Phone number;
  • Mailing or billing address;
  • Job title, organization, and professional background;
  • Payment-related information (processed by third-party providers).

2.2 Account and Program Information

When you create an account, register for a program, or join a membership, we may collect:

  • Username and password;
  • Program enrollments, progress, and participation history;
  • Coaching intake forms and assessments you submit;
  • Survey responses, feedback, and communications.

2.3 Usage and Technical Data

When you use our website or online platforms, we may automatically collect:

  • IP address and approximate location;
  • Browser type and device information;
  • Pages visited and time spent on the site;
  • Referring URLs and clickstream data;
  • Cookie and tracking data (see Cookie section below).

3. How We Use Your Information

We use the information we collect for purposes such as:

  • Providing and managing our Services, programs, and memberships;
  • Processing payments and fulfilling transactions;
  • Communicating with you about updates, program information, and support;
  • Sending newsletters, marketing messages, and promotional offers (you can opt out);
  • Improving website performance, user experience, and service offerings;
  • Conducting analytics and internal business operations;
  • Complying with legal, regulatory, or contractual obligations.

4. Legal Bases for Processing (If Applicable)

Depending on your location, we may process personal information based on:

  • Your consent;
  • The performance of a contract with you;
  • Our legitimate business interests (such as improving programs and security);
  • Compliance with legal obligations.

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist with payment processing, email delivery, hosting, CRM, analytics, and other business functions;
  • Professional Partners: Contracted coaches, trainers, or facilitators working with AmPac Leadership, LLC in the delivery of Services;
  • Legal and Safety: Authorities or regulators when required by law or to protect our rights, property, or safety and that of others.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to provide Services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, such as:

  • Accessing the personal information we hold about you;
  • Requesting corrections or updates to inaccurate information;
  • Requesting deletion of certain personal information;
  • Objecting to or restricting certain processing activities;
  • Withdrawing consent where processing is based on consent;
  • Opting out of marketing communications.

To exercise these rights, please contact us using the contact information at the end of this Policy.

9. Email and Marketing Communications

We may send you emails about programs, resources, events, or updates. You can unsubscribe at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.

9.1 SMS Communications & Consent

If you provide your mobile phone number and opt in, AmPac Leadership, LLC may send you text messages related to appointments, service updates, session follow-ups, and customer support. Consent to receive SMS messages is not a condition of purchase and may be withdrawn at any time by replying STOP.

9.2 Mobile Information Sharing

Mobile phone numbers and SMS consent data are not shared, sold, rented, or disclosed to third parties for marketing or promotional purposes. Message data is used solely to support customer communications related to requested services.

10. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze site traffic, and support our marketing efforts.

You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. Some features of the website may not function properly without cookies.

11. Third-Party Links and Services

Our website and Services may contain links to third-party sites or integrate with third-party platforms (such as Zoom, GoHighLevel, payment processors, or AI platforms). We are not responsible for the privacy practices or content of these third-party services.

12. Children’s Privacy

Our Services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete it.

13. International Users

If you access the Services from outside the United States, you acknowledge that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. Your continued use of the Services after changes are posted indicates your acceptance of the updated Policy.

15. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

AmPac Leadership, LLC
15211-A Lord Howe Way
Brandywine, MD 20613
Email: [email protected]
Website: https://ampacleadership.com